How to Resolve Outlook 2013, 2016 Installation Problems?

You are having issues while installing Outlook 2013/2016 on your laptop. You keep trying several times to install Outlook, but every time there is a message which says that something went wrong. The installation process gets stalled halfway. How to fix the problem and complete the installation process?


Many users face these kind of issues while installing Outlook. At times, you also encounter an error during a clean first time install. So here is a guide which gives you some troubleshooting help to resolve Outlook 2013 and Outlook 2016 issues –

Activation issue:

If MS Office says that there is a problem just now, then you can do this –

  • Click on Start --> All Programs
  • Select Microsoft Office, and right click on any titles
  • Select Run as Admin, then click Continue

This should allow the Outlook activation to complete.

At times, Outlook may have to be reinstalled or repaired to fix the issues. Problems could have cropped up after Outlook upgrade, reinstalling add-ins, or any other changes on your system. So you need to repair Outlook installation. Follow these steps to fix the problem –

Outlook 2016

  • Go to Control Panel, click on Programs, followed by Programs and Features
  • Select your Microsoft Office program (for e.g.: Microsoft Office 2016) and hit on Change
  • Select the Online Repair, and then click Repair and follow the instructions to complete the process

Outlook 2013

  • Open the Windows Control Panel on your computer
  • Click on Programs, then Programs and Features
  • Select Microsoft Office 2013 from the list, and highlight it
  • Click on Change
  • Now select Repair, and Continue
  • Once repair process is completed, try to sync again

Hope this helps, and your Outlook 2016/Outlook 2013 installation is completed.

Sometimes, after installation, you won’t be able to access Outlook file. This could happen when the Outlook OST file is corrupted. Under such a situation, you have to fix the corrupt OST file to get access to Outlook data again. But how to do it? With Convert OST to PST software. This tool will safely convert corrupted OST to PST and fix the issue.

Convert OST to PST to Fix Outlook 2013/Outlook 2016 File –

The software converts corrupted or healthy OST file to PST, and fixes the file. It repairs damaged Exchange mailbox in a short while. Moreover, along with repairing the file, the tool also recovers deleted or lost emails, calendar, contacts, and other Outlook attributes. It will repair Outlook 2013 PST file, Outlook 2016 PST file, Outlook 2010 file, and other versions too.

  • The software comes with an inbuilt repair algorithm which easily converts OST file to PST, and fixes the file without modifying the original contents of the file
  • Even password protected and encrypted OST file can be converted to PST
  • Not just corrupted OST file, but even healthy OST file can be converted to PST by this program
  • Due to its simple user interface, even a novice user can go about the repair process with ease


Steps on How to Resolve Outlook 2013, 2016 Installation Problems –

1: Download & install the software on your system. Select the corrupt PST file which needs to fixed using one of the options from the three displayed in the main window as shown in Fig 1.

How to Fix Outlook.pst Is Not A Personal Folders File? - Main Window

Fig 1: Main Window

Step 2: Now, select scanning method as normal scan (recommended) or smart scan, and then destination folder to store fixed PST file.

How to Fix Outlook.pst Is Not A Personal Folders File? - Select Scanning Technique

Fig 2: Select Scanning Technique

Step 3: Preview the fixed PST file in the style browser view after scanning, and then save it on any desired location.

How to Fix Outlook.pst Is Not A Personal Folders File? - Preview Screen

Fig 3: Preview Fixed PST File